Full course description
This course is designed to support direct care workers, support staff, and healthcare supervisors in strengthening the skills needed to provide safe, ethical, and professional care in today’s complex healthcare environments.
Throughout this course, you will explore practical, evidence-informed strategies for maintaining ethical behavior and healthy professional boundaries in patient care. You will learn how to navigate challenging situations, protect patient rights, uphold confidentiality, avoid dual relationships, and maintain professionalism even in high-stress circumstances.
Using real-world case scenarios, structured reflection, and interactive asynchronous activities, this course will help you build confidence in ethical decision-making and strengthen your ability to support safe, respectful, and accountable care environments. By the end of the module, you will have actionable tools to recognize boundary concerns, prevent ethical violations, and consistently model integrity in all aspects of your professional practice.