The Role of Direct Caregivers in Dementia Crisis Care

The course begins by examining strategies for communication with people with dementia and then explores how to best approach and navigate a dementia crisis. Through a deeper understanding of communication and de-escalation techniques, direct caregivers will be better equipped to handle dementia crises and ensure the safety and well-being of those involved.

Learning Outcomes

• Explain how attitude and understanding can enhance the delivery of care

• Recall and use specific body language when approaching persons with dementia

• Apply the knowledge of a patient's social history to patient care

• Compare reality orientation and validation approaches

• Identify a patient's unmet needs

• Explain why a team approach is critical when caring for patients with dementia