Full course description
Communication is a key element of any successful project. Well-run projects rely on a continuous flow of communication to share key developments, ensure that stakeholders and team members are informed, and address any issues that arise. As a project leader, you'll set the norms and expectations for project communications but you'll need tools to help you craft a successful communication strategy for your projects.
In this course, you'll explore several tools to help your project team members communicate and collaborate. You'll examine verbal and written techniques, in-person and remote approaches, and one-to-one or one-to-many methods. Regardless of how it is structured, your team's communication should be concise, direct, and take an appropriate form for the situation, to ensure that information is transmitted appropriately and project objectives continue to be met.
Learning Outcomes:
Understand how to employ active listening techniques
Create a project communications plan
Describe how to set up a team room or space
Determine which kind of social media communications platform may be right for your team
Identify which kind of information is appropriate for an information radiator
Differentiate between different kinds of brainstorming techniques
Understand how to create and prepare for a presentation
Credits:
PMI PDUs: 3
Power Skills PDUs: 1.5
Business Acumen PDUs: 0.5
Ways of Working PDUs: 1
IACET CEUs: 0.3 (Contact Hours: 3 hours)
HRCI Credits: 3 (Type: General)
SHRM PDCs: 3
Estimated time to complete: 3 hours