Full course description
This course, aimed at nonprofit leaders and aspiring leaders, is designed to help them become more effective communicators. Self-paced and highly interactive, the course covers basic communication theory: the four main communication styles, the different communication channels, and the difference between push communication and pull communication. It focuses on practical approaches to workplace communication: developing a clear message and tailoring it to your audience, adapting your communication style for different demographic groups, developing a communications plan for your organization, and communicating in times of crisis. It includes three case studies that allow learners to apply what they have learned to real-world situations, and it allows learners to download materials that they can use to hone their communication skills.
Learning Outcomes
• Describe different communication styles
• Explain how communication styles differ across demographic lines
• List best practices for communicating with different audiences
• Distinguish between primary and secondary messages
• Explain how nonprofit leaders can build a communications plan
• Describe the key features of communications software
• List best practices for communicating in times of crisis
Credits
• ATD CI Credits: 3
• CFRE Credits: 3
• HRCI Credits: 3
• SHRM Credits: 3
• IACET CEU Credits: 0.3