Full course description
Managing a team or group requires a different approach to managing individuals and a skillset appropriate for the unique challenges groups and teams present. In this course, we'll distinguish between teams and groups, and explore the ways that both are used in modern business. You'll learn to recognize how teams come together and make decisions. This course will help new managers build a good team, empower it, resolve conflicts within it and how to jumpstart the team's creativity.
Learning Outcomes:
Describe the differences between teams and groups
List types of teams and common characteristics of effective teams
List Edgar Schein's types of decision-making strategies for teams and groups
Identify different strategies for team building
Recall the stages of Bruce Tuckman's model of team development
Describe methods for understanding and motivating team members
Select effective methods for helping to foster a diverse and inclusive team environment
Identify strategies for fostering a culture of creativity and innovation in a team setting
Name and describe common tools for facilitating team collaboration
Describe strategies for managing a team in a remote work setting
Identify conflict resolution strategies
Credits:
IACET CEUs: 0.3 (Contact Hours: 3 hours)
HRCI Credits: 3 (Type: General)
SHRM PDCs: 3
Estimated time to complete: 3 hours