The course will provide a general overview for effective communication at work. Learners will review tips and strategies for communicating with small and large groups, being heard in meetings, projecting confidence, and more—especially as these concepts apply to women. This course also considers communication in the context of public speaking, and discusses the importance of understanding the audience, preparing for a presentation, using visual aids appropriately, and more. Learners will be able to identify criticisms of, and biases toward, women speakers, and the course introduces strategies for how to counteract them.

Learning Outcomes:

• Recognize gender communication stereotypes and gendered patterns of communication in the workplace
• Identify dysfunctional patterns of communication and describe how to communicate effectively
• Demonstrate how to be heard in meetings
• Create and utilize a bragologue
• Describe the strategies for crafting and delivering effective speeches
• Recognize the importance of understanding your audience and learn how to capture your audience's attention
• Create an effective slideshow
• Handle difficult questions in Q&A sessions
• Recognize the physical and mental symptoms of speaking anxiety and know how to counteract them
• Describe how gender bias affects women speakers and identify how women speakers may self-sabotage
• Recognize common critiques of women's voices but explain why these criticisms are problematic

Credentials:

PMI PDUs: 5Leadership PDUs: 2.25Strategic & Business Management PDUs: 0.25Technical PM PDUs: 2.5IACET CEUs: .5 (Contact Hours: 5 hours)HRCI Credits: 5 (Type: General)SHRM PDCs: 5