EASD How Can I Help You? Customer Service Best Practices is a Course
EASD How Can I Help You? Customer Service Best Practices
Time limit: 90 days
Full course description
This course explores best practices in providing customer service. This course can serve as an introduction if this is your first customer service job. But even if you are a seasoned professional, the scenarios and activities will give you a chance to ask yourself how you might better handle balancing the needs of your customers with the needs of your organization.
IACET CEUs: .1 (Contact Hours: 1 hours)